Category Archives: Reviews

Review: Birdsnest

birdsnest-logo

What is it?

So we can’t be wearing designer stuff ALL the time. If you’re looking for a one stop shop for normal everyday clothes then check out Birdsnest. An Australian based online store with a wide range of different brands across womens, mens and kidswear. It is predominantly a women’s fashion store and sells shoes and accessories so you can basically buy an entire outfit head to toe from the one shop. The range of brands is diverse across different age groups – from the young teeny-boppy brands like sass, minkpink and Cooper St to brands for the older ladies like Gordon Smith, Yarra Trail, Ping Pong and Very Very as well brands for those in between.

The Good

  • First and most importantly is customer service. Always friendly and packages always includes a personalised note. It’s nice to receive the extra attention.
  • Delivery is always prompt as they use express post and for $4.95, it’s very reasonable.
  • 365 day return policy – as a purely online store, you need encourage returns otherwise people are put off from buying online. By offering a generous 365 day hassle free return policy, it makes you want to buy from them knowing that returning is almost just as easy as doing it instore.
  • Range of items is definitely a plus – there’s something for everyone here, even the kids.
  • Because of the huge range of items they stock, there’s always something on sale so definitely check it out.

The Bad

These guys are not a discount online store so they charge full RRP for most things. I guess they’re trying to lure people who can’t be bothered going to the shops or need one place that has a wide range of stuff so they can just find everything they need here. So don’t go there looking to find things cheaper.

Whilst most retailers offer free shipping if you purchase over a certain amount, these guys don’t. You always have to pay shipping but I guess at $4.95 express post, it’s not THAT bad….

The other downside is their promotions are few and far between. I recall seeing a free shipping over a while back and that was the first I had seen for ages. Besides the sales, I don’t recall seeing any % off discounts which sucks a bit given they’re not necessarily cheaper online and you have to pay for postage as well.

My experience

I’ve bought from them a handful of times now and I’ve had no issues with them at all. Delivery is quick and nothing wrong with the quality of the items. Fortunately, I have yet to return anything to them so can’t comment on their returns process. And I’m all for supporting Australian retailers – whether it’s bricks & mortar shops or online stores – if they make it worth the while and despite not necessarily being cheaper, I think these guys have the right idea targeting everyday people…

What I’d love to have

I’ve only ever bought basic stuff from here and that’s all I’ll probably ever buy from them. Give me a closet full of black/white/grey t-shirts and skinny leg jeans and I’ll be a happy girl…just make sure it’s good quality fabrics

Living Doll 96 Tee - $39.95

Living Doll 96 Tee – $39.95

Just Add Sugar - USA Tee $29.95

Just Add Sugar – USA Tee $29.95

Living Doll Lucky Tee - 39.95

Living Doll Lucky Tee – 39.95

All About Eve Wicked Skull tee - $24.95

All About Eve Wicked Skull tee – $24.95

 

 

 

 

 

Review: Styletread

style tread logo

What is it?

With the AUD falling dramatically in the last few weeks and apparently more to come, I think it’s time we turned our attention to some good Australian stores. Styletread is an online shoe store – women’s, men’s and children’s shoes. They have a wide range of brands so you’ll definitely find something you like – Tony Bianco, Nine West, Florsheim, Steve Madden, Walnut Melbourne, Grosby, RMK and Peeptoe being some of the brands. They’re not a high end shoe store so don’t go there looking for your Manolos.

The Good

These guys are one of the first Australian online store I shopped at where they offered free shipping and free returns. Just remember though, the free returns is only valid with full priced items, not sale items. Other good stuff:

  • They use Australian Air Express rather than Australia Post so it’s faster and more reliable.
  • Free returns also use AAE and you can book online a pick-up time for the courier. The whole returns process is really easy and they even encourage you to buy more than 1 size if you’re not sure and then return the one that doesn’t fit.
  • They offer 365 days return policy – yes, that means they will offer you a full refund even after almost a year of purchasing the shoes. Of course they need to be in original packaging and not worn but this means you can easily buy presents and still return them if they don’t fit.
  • Customer service is really good with prompt responses.
  • They’re quick. They offer 3hr delivery if you need it (you’ll have to pay extra), but even without that, I received my goods usually in 2 days.
  • They have sales and % off discounts often enough so you can definitely score yourself a good deal.

The Bad

Hmmm.. nothing really that bad to report based on my personal experience. In terms of the user experience on the website, I think you can never have too much detail on a product and especially shoes where it has to fit and there’s no in between. Whilst there is generic description, they need more details on the shoe itself and give more information on the sizing of the brand (some brands always run smaller than normal, etc) rather than the fluff narrative they have on the shoe which doesn’t add any value.

Extra Tips

Try to wait for their discounts rather than buying full price (unless you urgently need them). They have 20% off full priced items every so often and recently had 30% off selected boots.

When sales are on, if you wait a week or two, they always have a further cut on sale items so if you can, hold off till then.

My experience

I’ve bought from them a handful of times now and I’ve never had a bad experience. Returns have been a breeze and where I’ve had to return sale items, I need to repack the shoes and take it to the post office to ship it back to their warehouse. Of course I’m out of pocket for the shipping fees but given it’s only $10 or so, it’s better to return it than keep shoes I’m never going to wear.

One time I returned goods, they didn’t process my refund for over a week so I emailed them asking about it. I think they had genuinely forgotten about it and they apologised and quickly processed the refund the next day. I have no issues with these kind of mistake as long as it gets rectified quickly.

Shoes always come in the original box and have never had issues with the quality or packaging. Delivery has been quick and I don’t usually pay full price so it’s definitely a satisfying purchase.

What I’d love to have

I’m having an obsession with combat boots and boots in general at the moment (it is winter after all!)..

Steve Madden Voyegar - $279.95

Steve Madden Voyegar – $279.95

Therapy Addison - $59.95

Therapy Addison – $59.95

Steve Madden Trroy boots - $249.95

Steve Madden Trroy boots – $249.95

Review: Revolve Clothing

revolve-clothing-logo-design

What is it?

An online store based in the US with the biggest range of mens and womens clothes, shoes, accessories I have ever gone through. The brands they stock are so diverse and include well known US brands like Rebecca Minkoff, Marc by Marc Jacobs, Michael Kors, DVF, rag & bone as well as international names and even Australian designers like sass & bide, one teaspoon and even minkpink. I am not even scratching the surface with these brands – if you look at their brands listing, it is huge. And yes, you will need more than a day to go through everything.

The Good

There’s a LOT of good stuff about these guys:

  • My favourite – free shipping to Australia if you spend over USD$100, free express shipping if you spend over USD$300.
  • The range of items – I’m saying it again – it’s HUGE. You can pretty much shop for everything here – basics, fancy dresses, denim, bags, shoes, sunnies, watches, swimmers, lingerie and even a little bit of make up.
  • They have a price matching policy which is valid up to 30 days after your purchase so if you have bought something from Revolve and then find it’s cheaper somewhere else, they will match that price.
  • They’re stock is constantly replenished so if you’ve been eyeing a particular item and it’s sold out, you can put in a request and they will notify you when it’s back in stock – usually it does come back in stock. I’ve only had a couple of instances where they couldn’t get it back for me.
  • Frequent sales with thousands of items discounted – if you have a wishlist, then you can easily wait for the sales and grab your favourite items.

The Bad

They used to have more frequent discount codes even up to 30% off but that has all but disappeared now as Revolve has become more and more popular. When I first started shopping there, 30% used to come up quite often. Now, the biggest I have seen is 20% off and even this is rare and excludes a lot of designers.

Shipping has also slowed down – I used to receive my goods within the week so say about 4 days. Last time I ordered, it took a little over a week which, with the increased volume of orders, is apparently the norm these days.

Extra Tips

They have a permanent 10% off code. If you enter ‘tulip’ when checking out, you’ll get an additional 10% off most brands and includes sales items.

Also, remember that they bill you in USD. Whilst you can view the prices in AUD, this is indicative only and the amount you’ll end up paying will depend on current exchange rates as well as your credit card provider and their fees. With the bloody AUD dropping so fast, you need to take this into consideration before buying

My experience

These guys were probably the first international store I purchased from online. Back then, it wasn’t long since they had set up so customer service, shipping and discounts were fantastic! I couldn’t get enough and this is when I stocked up on True Religion jeans – I used to buy them at 30% off (yes the codes used to work on TR but they are now excluded) so paid about $260 or so and Myer used to sell the same ones for $500! But now, things have changed as Revolve has gained so much popularity across the globe – discounts are rarer, shipping has slowed down a little but customer service is still good.

I’ve never had any issues with the quality of the items or packaging and they email you each time the status of your order changes so you know where your order is up to. And you probably can’t beat these guys for range of goods – I will still happily buy from them given the sh*te choices we have in Australian chainstores ($50 for a polyester t-shirt from Sportsgirl?!). I just now wait for sales or some discount code before buying and tend to buy in one big lot to get my free express shipping. 

What I’d love to have

Oh man this is a hard one because there’s sooooooooooooo many items there – how am I meant to go through it all and narrow it down?? Here’s some of my braver picks..

Colour block much?! Marc by Marc Jacobs sweater dress - AUD$281

Colour block much?! Marc by Marc Jacobs sweater dress – AUD$281 approx

Perfect body anyone? DVF  Zarita dress - AUD$329

Perfect body anyone? DVF Zarita dress – AUD$329

Chanel imitation anyone? Alice & Olivia open front jacket - AUD$445 approx

Chanel imitation anyone? Alice & Olivia open front jacket – AUD$445 approx